Make-safe

Make-safe attendance

A make-safe is a controlled first visit: loose tiles and sheets that could fall are removed or secured, openings are covered, and immediate electrical or structural dangers are flagged for the right trade. It is deliberately temporary, its job is to hold the line while the real repair gets scoped.

Scope

What this covers

  • Removing or securing dislodged tiles, sheeting and flashings

  • Temporary sealing of penetrations and broken ridge lines

  • Flagging saturated ceilings and wet light fittings for an electrician

  • Photographic record of conditions found on arrival

  • A written note of what was done and what remains outstanding

Timing

When it's needed

Any opening that lets rain reach the ceiling justifies a make-safe, as does visible movement in the covering after high wind. Insurers commonly expect owners to take reasonable steps to prevent further loss, and a documented make-safe is exactly that step.

Treat a storm-damaged property as hazardous until proven otherwise: keep clear of sagging ceilings, never approach downed powerlines, and call 000 for life-threatening situations. For storm and flood assistance, the NSW SES attends on 132 500.

Quote variables

What shapes the scope

Roof repairs in NSW are licensed trade work: roof tiling, roof plumbing or general building, depending on what broke. Storm-chasing door-knockers appear after every major event; before engaging anyone, check the licence they quote against the NSW Fair Trading register and be wary of pressure to sign on the spot.

Storm response services

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Send through the job details and we'll connect you with a licensed provider who can quote this work.

If this is an emergency or anyone is at immediate risk, contact the relevant emergency service or your network or utility operator directly instead of using this form.